Refund & Cancellation Policy

This policy explains how subscriptions to Empirica (investempiricaindia.com) are billed, cancelled and refunded. It should be read together with our Terms & Conditions.

1. Subscriptions & Billing

Subscriptions are billed in advance for the plan duration shown on our Pricing page. Payments are processed securely via Razorpay. Access to subscriber content begins as soon as payment is confirmed.

2. Cancellation

You may cancel your subscription at any time from your account or by contacting us. When you cancel, your subscription remains active until the end of the current billing period, after which it will not renew. We do not charge a cancellation fee.

3. Refunds

Because our Service provides immediate access to digital research and content, subscription fees are generally non-refundable once the billing period has begun. However, we may consider refunds at our discretion in cases such as:

• A duplicate or accidental charge.
• A technical issue on our side that prevented you from accessing the Service and could not be resolved.
• Where a refund is required under applicable law.

Any free trial period, where offered, can be cancelled before it converts to a paid plan to avoid being charged.

4. Approved Refunds

Where a refund is approved, it will be processed back to your original payment method via Razorpay, typically within 5–7 business days, subject to your bank or card issuer’s processing times.

5. Failed or Duplicate Payments

If you were charged but did not receive access, or notice a duplicate charge, contact us with your payment reference and we will investigate and correct it promptly.

6. Contact

To request a cancellation or refund, email uddeshya@investempiricaindia.com with your account email and payment details, or visit our Contact page.